// CUSTOMER SUPPORT & INQUIRIES

CONTACT US

Monday โ€“ Friday: 9:00 AM โ€“ 5:00 PM CST

Send Us a Message

Info

HEADQUARTERS

2320 Donley Dr Suite C, Austin TX 78758

EMAIL SUPPORT

[email protected]

HOURS OF OPERATION

Monday โ€“ Friday: 9:00 AM โ€“ 5:00 PM CST

FREQUENTLY ASKED QUESTIONS

How long does shipping take? +

Orders are processed within 2 business days. Once shipped, you will receive a tracking number via email. Delivery times depend on your destination.

How do I return an item? +

Email [email protected] for approval and a Return Merchandise Authorization (RMA) number. Items must be in original condition with proof of purchase.

How long do refunds take? +

After inspecting your returned items, refunds are processed within 10 business days back to your original payment method or crypto address.

How can I track my order? +

Once shipped, you will receive a confirmation email with your carrier tracking number, also visible in your account dashboard.

What if my item arrives damaged? +

Contact us immediately with photos of the damaged item and original packaging. We will provide an expedited replacement or refund.

OUR LOCATION

Ghost Guns Location - Austin TX